PRIVACY POLICY

Stillspace is committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy is intended to help you better understand how we collect, use and store your personal information. This includes the collection and use of non-personal data (e.g., browser name, IP address) and of any personal information you choose to provide through our contact form, via email or through our online store. With your permission, we may send you emails about upcoming events, our products and other updates.

NON-PERSONAL INFORMATION

Our website automatically collects general trend data from all users using website statistics tools. This is standard practice for many websites and the non-personal information collected may include data such as date and time of visit, browser name and version, the IP address of the computer accessing the website, the Internet domain for your internet service provider, the type of operating system you are using, referring website, and other similar information.

The information collected is used on an aggregate basis to generate statistics and measure site activity for the purpose of evaluating, further developing, and improving this website. For example, we may use this information to track the total number of visitors or to determine which pages are most popular among visitors as a whole. This information does not contain anything that can identify users personally.

PERSONAL INFORMATION

“Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. Personal information includes, but is not limited to, name, telephone number, and email address. Our contact page includes a web contact form. If you choose to use the contact form provided or to contact us directly via email, you will be supplying some form of “Personal information” (e.g., email address).

Where personal information is provided, we use this information exclusively to reply to your request. However, please be aware that email is not a secure form of communication, and thus confidentiality cannot be assured. For protection of your own privacy, please do not send sensitive information to us via email or our web contact form.

CONSENT

We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies (other than to specific third-party apps or service providers being used by Stillspace, see THIRD PARTY SERVICES).

OPT-OUT

In general, we will continue to store archived copies of your personal information for legitimate business purposes and to comply with the law. We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our services.

To withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, contact us at hello@stillspace.ca

THIRD PARTY SERVICES

Stillspace works with third parties and service providers, we may share personal information with them to support these efforts. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our website or are redirected to a third-party website or application view a product or complete a transaction, you are no longer governed by Stillspace Privacy Policy.

We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ETSY

Our store is hosted on Etsy. They provide us with a platform that allows us to sell our products and services to you.

Your data is stored through Etsy’s data storage, databases and the general Etsy platform. They store your data on a secure server. To understand how Etsy protects your personal information, please see Etsy Privacy Policy.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

COOKIES

What is a cookie? A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide. By using our site, you consent to the use and collection of cookies and other identifying information.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority in your province or state of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CONTACT INFORMATION

If you have any questions about this policy, the practices of this site, or any further information about our commitment to your privacy, please contact our support team at hello@stillspace.ca